Frequently Asked Questions
What is Systematic Trading?
Systematic trading (also known as mechanical trading) is a way of defining trade goals, risk controls and rules that can make trading decisions in a methodical way.
It includes manual trading and fully automated trading using computer algorithms (also known as algorithmic trading).
I am new to systematic trading, is your tools suitable for me?
Absolutely yes. Our tools are beginners friendly. Furthermore, our support-desk is ready to assist you anytime.
What is the minimum deposit required to get started in systematic trading?
Your broker decides the required minimum deposit. It could be as low as $100. However, we recommend starting with at least $1000 to get meaningful returns.
What are the limitations in free downloads?
There are no limitations associated with free downloads. If you like our work, we would appreciate if you purchase a premium product to support us 🙂
Am I entitled to lifetime support for my purchases?
Yes. No matter if you'd purchased yesterday or a year ago. We'll help you with the same priority.
Do you provide a free trial or demo?
Free demo of our products can be downloaded from MQl5's marketplace.
How does the installation work?
Installation of EA(s) and indicators is easy. Read our installation-guide if you are unsure about the installation process.
What is an Expert Advisor?
An Expert Advisor, commonly known as an EA. is a piece of software written specifically for the MetaTrader Platform.
An Expert Advisor is a trading robot that automatically places trades for you. They trade using fixed mechanical rules without any discretion.
I've no experience with automated trading. Is it easy to use an EA?
Generally speaking, it is relatively easy to install and deploy an EA on a trading account.
However, they work best when you also have a decent knowledge about the trading strategy that is programmed into the EA.
With an EA, how much percentage I can make per month?
You would be surprised to know that the world's top hedge funds make around 25-30% annually. No doubt EAs are great, but you should keep your expectations as per with reality.
What is magic number in an EA?
The magic number is like a unique ID that EA associates with its trades so that it can identify and manage them without interfering with the trades that are opened by other Expert Advisors.
Most of the time, there is no need to change the default magic number in EA's input settings. However, if you are running two or more EAs on the same account, make sure each of them is having a unique magic number.
How to backtest an EA?
In Metatrader, pressing the ctrl+R will bring up the strategy tester. In the tester, select the EA you want to test and choose the presented options such as backtest date, symbol, time-frame, etc.
When ready, click on the start button. Once completed, the EA backtesting result will be available on the screen.
Do I need a VPS to successfully run an EA?
If you have a dedicated PC that can be run 24/7 without frequent on/off and reboots, then you probably don't need a VPS.
If you want to run the EA 24/7 with consistent internet connectivity and peace of mind, you should use a VPS.
Can you recommend a reliable VPS provider?
We use ForexVPS to run our trading strategies 24/7. You can find and choose the nearest data center to your broker to get low latency.
With them, our trades are usually placed rapidly with a latency of around 2.5ms.
Payments & License
What payment methods do you accept?
We currently accept payments via PayPal. We are looking forward to adding more payment methods eventually.
What to do if my payment is declined?
Our website uses a strict fraud monitoring system. Sometimes it can restrict legitimate buyers to complete the transaction. Please submit a support ticket to get your IP white-listed.
How does the product replacement work?
For any reason, if you are not satisfied with your purchase, we offer No-Question-Asked product replacement within 15 days of the original purchase.
How do I activate my license?
For premium products, you'll find the license key with your personal download link.
Enter this license key into the input settings of Indicator or EA. For the first time, it will take around 10-20 seconds to activate the license on your account.
On how many Computers/VPS can I use your product?
You can use it on as many computers/VPS as you want.
However, you'll be able to activate and use it on max. 3 Metatrader accounts (real + demo).
Do I need to provide my Metatrader account no. for license activation?
Our license management system is fully automated and secured using the 256-Bit encryption. You don't have to provide any account number.
I've spent all of my license activations. What can I do?
Please submit a ticket. Our support team is usually very flexible about the activations. They will provide a new activation at no additional cost.